Cookie Policy
Cookies get a bad rep, but they’re actually really useful and save you a lot of time. Read on to understand how the cookies we use can make your Trainline experience even sweeter.
Effective August 2019 / Version 1.2
What are cookies?
Cookies are tiny crumbs of personal data that we automatically collect when you use our website or app.
When we refer to cookies, we may mean cookies and similar technologies, such as web pixels, tags. SDKs, GIFs, and beacons.
What types of cookies we use and why
We have three cookie flavours:
- Strictly necessary cookies make our site work. Without these, everything would crumble!
- Performance cookies help us speed up your browsing. We want to help you travel effortlessly, so our site and app need to do what you want when you want them to!
- Personalisation cookies make our site unique to you. You’re an individual after all! These cookies help us do things like default searches to your nearest station.
What happens when you turn off cookies?
- If you turn off all cookies or use an app or web-blocking software, Trainline may not work in the best way. Imagine you searched for train tickets from London to Manchester and you added these tickets to your basket but accidentally closed our site before booking. If you’ve turned off cookies, when you return, your basket won’t be saved, so you’ll have to search for those tickets all over again. Cookies make things a bit easier.
- Disabling cookies on your desktop won’t affect the cookies on your mobile, so you’ll have to turn them off for each device you use.
- Just so you know, turning off cookies won’t delete cookies from your browser. You’ll need to do this from your browser settings.
Strictly necessary cookies
These strictly necessary cookies can’t be turned off, as they power our site.
They’re used for identity, security, fraud prevention, and functionality purposes.
About these cookies
Strictly necessary cookies are created every time you use our app or site. Among other things, these cookies let us remember your choices so we can do things like: .
- Keep track of which tickets you’d like to buy
- Charge you the correct amount for your tickets
- Pass your details to the relevant train, coach or bus operators, so you can travel with them
- Offer you different ways to get your tickets (like our Mobile Ticket option)
- Check there’s no suspicious activity going on with your account or payments
- Keep your information secure
- Make sure we don’t show you the same notifications more than once – we know that’d be annoying
- Save your preferences, such as whether you like paying in euros or pounds.
- Our identification cookies let us show you your favourite journey, before you sign in because we remember your choices. These cookies make checking your train home easier, as we auto-fill your departure and arrival stations.
List of strictly necessary cookies
The table below explains each cookies’ name and who owns it, as well as how long it will remain on your browser. There is also a short description to let you know why we need to use it.
|
Name |
Description |
Domains |
Lifespan (Days) |
|
__cfduid |
This cookie is used by CloudFlare to speed up page load times. |
thetrainline.com, www.thetrainline.com, |
2944 |
|
_abck |
This cookie is used for insurance products relating to your journey. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
365 |
|
_csrf |
This cookie is to ensure that each request requires, in addition to our session cookie, a randomly generated token to ensure security. |
thetrainline.com, www.thetrainline.com, |
Session |
|
_ct_session |
This cookie is used assist in updates to our website. |
thetrainline.com, www.thetrainline.com, |
366 |
|
_dc_gtm_UA- |
This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. |
thetrainline.com, |
<1 |
|
_sdsat_search_id |
This cookie is used to help our data scientists figure out how to make our site better and faster. |
thetrainline.com, www.thetrainline.com, |
Session |
|
context_id |
This cookie acts as a session cookie. |
thetrainline.com, www.thetrainline.com |
Session |
|
context_alias_id |
This cookie acts as a session cookie |
thetrainline.com, www.thetrainline.com |
Session |
|
_sdsat_view_suffix |
This cookie is used to pass information to your account. |
thetrainline.com, www.thetrainline.com, |
Session |
|
.ASPXANONYMOUS |
This cookie is from the NET Framework is used to build and run apps on Windows. |
thetrainline.com, www.thetrainline.com, |
70 |
|
acid |
This cookie is used to tie server and client events together. |
thetrainline.com, www.thetrainline.com, |
731 |
|
ak_bmsc |
This cookie is used by Akamai who provide a defensive shield to protect our site. |
thetrainline.com, www.thetrainline.com, |
1 |
|
AKA_A2 |
This cookie is provided by Akamai and enables faster site loading. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
<1 |
|
akavpau_ppsd |
This cookie is from PayPal for E-commerce Provision |
thetrainline.com, www.thetrainline.com, |
Session |
|
ASP.NET_SessionId |
General purpose platform session cookie used by Microsoft NET framework sites. |
thetrainline.com, www.thetrainline.com, |
Session |
|
atgRecSessionId |
Part of our Oracle web services. This is a session cookie that is used to route requests to the server. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
AWSALB |
This cookie is used to balance loads on our web servers. |
thetrainline.com, |
7 |
|
AWSALBCORS |
Cross-origin resource sharing (CORS) for getting content from different places. |
thetrainline.com, |
7 |
|
basket_id |
This cookie remembers what you have in your basket as you journey through the site. |
thetrainline.com, www.thetrainline.com, |
Session |
|
bm_sv |
Used by MasterPass to anonymously identify a user’s session on the website. |
thetrainline.com, www.thetrainline.com, |
<1 |
|
bm_sz |
Part of our anti-fraud service, Akamai. |
www.thetrainline.com/train-times, |
<1 |
|
cors_js |
Cross-origin resource sharing (CORS) for JavaScript. |
thetrainline.com, |
365 |
|
cp_session |
This cookie is used for Help systems found in the website. |
thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
currency_code |
This cookie is sued to remember your currency. |
thetrainline.com, www.thetrainline.com, |
31 |
|
currency_value |
This cookie is used to display the price of tickets in your currency. |
thetrainline.com, www.thetrainline.com, |
Session |
|
current-language |
This cookie remembers the language you are using. |
www.thetrainline.com, |
Session |
|
customerUserCountry |
This cookie is used to remember your country. |
thetrainline.com, |
Session |
|
cws |
This cookie is used to facilitate our online chat service. |
thetrainline.com, |
365 |
|
dpi-******** |
This cookie is set when you search from any page then go on to book a ticket. |
thetrainline.com, |
Session |
|
eId |
This domain is owned by Oracle as part of its RightNow CX suite. |
www.thetrainline.com/en/help/, |
7 |
|
eu_migration_prompted |
This cookie is used to facilitate website update. |
thetrainline.com, www.thetrainline.com, |
731 |
|
eu_plat_user |
This cookie is used to identify EU platform users. |
thetrainline.com, www.thetrainline.com, |
731 |
|
eumig_es |
This cookie is used to facilitate website updates. |
thetrainline.com, www.thetrainline.com, |
Session |
|
eumig_eu_redirect |
This cookie is used to check for browser compatibility. |
thetrainline.com, www.thetrainline.com, |
183 |
|
eumig_it |
This cookie is used to facilitate website update. |
thetrainline.com, www.thetrainline.com, |
Session |
|
force_tw |
This cookie is used to note what type of device you are using. |
thetrainline.com, www.thetrainline.com, |
1 |
|
incap_ses_1176_1719358 |
This cookie is used by the web application firewall to protect it against attack. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
nlbi_1719358 |
This cookie belongs to Incapsula DDoS Protection and Web Application Firewall load balancer. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie solution from OneTrust. |
www.thetrainline.com/en/help/, |
Session |
|
OptanonConsent |
This cookie is set by the cookie solution from OneTrust. |
www.thetrainline.com/en/help/, |
Session |
|
OPTI-****** |
This cookie is used to test different versions of our site. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
2914605 |
|
passive_basket_id |
This cookie is used for storing differences between UK and rest-of-world basket options. |
thetrainline.com, www.thetrainline.com, |
Session |
|
player |
This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing |
thetrainline.com, www.thetrainline.com, |
366 |
|
pref_lang |
This cookie used to remember your preferred language. |
thetrainline.com, www.thetrainline.com, |
730 |
|
preSgpCid |
This is the ID we issued you before we upgraded our website. |
thetrainline.com, |
1 |
|
PYPF |
PayPal uses Cookies to shorten the time the user needs to log in to his PayPal account. |
thetrainline.com, www.thetrainline.com, |
28 |
|
ravelinCanFingerprint |
This cookie is used by our anti-fraud service, Ravelin. |
thetrainline.com, www.thetrainline.com, |
Session |
|
ravelinDeviceId |
This cookie is part of fraud prevention services. |
thetrainline.com, www.thetrainline.com, |
393 |
|
ravelinSessionUuid |
This cookie is used by the Ravelin antifraud service. |
thetrainline.com, www.thetrainline.com, |
Session |
|
ravelinUuid |
Part of our anti-fraud service, Ravelin. |
thetrainline.com, www.thetrainline.com, |
393 |
|
reset_currency |
This cookie is used to facilitate changes in your choice of currency. |
thetrainline.com, www.thetrainline.com, |
31 |
|
RMROCKET-1248 |
This cookie is used to let our server know you can receive faster results via the cache. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
2914605 |
|
sgpEvent |
This cookie is used to populate the "bookings" section for you. |
thetrainline.com, www.thetrainline.com, |
1 |
|
sme-crumb |
This cookie is used by The Trainline for Business customers log in service. |
thetrainline.com, www.thetrainline.com, |
Session |
|
SSRT |
This cookie is part of new relic services to help us identify faults on our website. |
www.thetrainline.com/train-times, |
365 |
|
TANGO-371 |
This cookie is used for powering our previous cookie banner. |
thetrainline.com, www.thetrainline.com, |
90 |
|
TANGO-EDGE |
This cookie is used to identify the device you are using and what version of the site you should be viewing. |
thetrainline.com, www.thetrainline.com, |
90 |
|
temp_basket_id |
This cookie allows your journeys to be held in your basket before they're confirmed. |
thetrainline.com, www.thetrainline.com, |
Session |
|
vuid |
This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing |
thetrainline.com, www.thetrainline.com, |
730 |
|
wasabiId |
Wasabi is our middleware, cloud storage application. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
365 |
|
wExperienced |
This cookie is used to ensure the correct price is displayed for your type of payment. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
90 |
|
wSession |
This cookie is used to facilitate our API. |
www.thetrainline.com/train-times, |
1 |
|
X-Oracle-BMC-LBS-Route |
This cookie is used by the Oracle service, this cookie is inserted by the load balancer. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
pdt |
This cookie is used to facilitate payments |
thetrainline.com, www.thetrainline.com, |
365 |
|
xdVisitorId |
This cookie ensures that the items the shopper just purchased are reported to the product recommendations widget. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
Due to their nature, these cannot be turned off.
Performance cookies
These cookies tend to focus on what you’re doing, to help our app and site do what you ask it to.
About these cookies
We rely on analytics cookies to tell us how our site/app responds to our users. Once we know how we’re doing, we can see where we can improve.
Broadly speaking…
- Analytics cookies help us understand our customers’ behaviour on our site, in order to constantly improve things.
- These cookies tell us how you arrived on our site, which of our pages you’ve already visited, how long you spent on those pages, and whether you clicked on any links while you were there.
- The analytics ID cookies we set, collect data about our users generally and we analyse this data at an aggregate level –
- They also flag up any problems, so our clever tech teams can fix them quickly.
- We work with service providers including Google, Adobe, Facebook, and Branch to provide tools to analyse info at an aggregate level about the use of our site and app.
List of performance cookies
|
Name |
Description |
Domains |
Lifespan (Days) |
|
_ga |
This cookie name is associated with Google Universal Analytics. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
730 |
|
_gat_ctTracker |
Google Analytics Cookies |
thetrainline.com, www.thetrainline.com, |
<1 |
|
_gat_trainlineGATracker |
Google Analytics Cookies |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
<1 |
|
_gat_UA-139946263-1 |
This is set by Google Analytics; it contains the unique identity number of the account or website it relates to. |
thetrainline.com, |
<1 |
|
_gat_UA-16633907-29 |
This is set by Google Analytics; it contains the unique identity number of the account or website it relates to. |
thetrainline.com, www.thetrainline.com, |
<1 |
|
_gat_UA-2576767-1 |
This is set by Google Analytics; it contains the unique identity number of the account or website it relates to. |
thetrainline.com, www.thetrainline.com, |
<1 |
|
_gid |
This cookie is used to store and update a unique value for each page visited. |
thetrainline.com, www.thetrainline.com, |
1 |
|
_s |
This cookie is associated with Shopify's analytics suite. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
365 |
|
_sdsat_search_origin_name |
This is part of the Adobe analytics service to remember what your search was. |
thetrainline.com, www.thetrainline.com, |
Session |
|
_tq_id.TV-544536-1.2d8f |
These cookies are used to enable optimisation of TV advertising. |
thetrainline.com, |
730 |
|
ab.storage.sessionId.ed8871ee-f4e9-4188-bf1c-3499e423fa02 |
This cookie is used to store a randomly generated user ID used to determine when to generate session start and session end events. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
365 |
|
AffiliateCode |
This cookie allows us to see if you come via an affiliate. |
thetrainline.com, www.thetrainline.com, |
1 |
|
AMCVS_xxxxxAdobeOrg |
This is a pattern type cookie associated with Adobe Marketing Cloud. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
analyticsSessionId |
This cookie is used by one of our tag managers to optimise delivery. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
<1 |
|
atgRecVisitorId |
This cookie is used by our Oracle services to recognise a visitors separate visits to our website. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
6547 |
|
BJS |
This cookie links us to booking.com so we can see our shared traffic |
thetrainline.com, |
1 |
|
gid |
This cookie helps group analytics. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
730 |
|
GPS |
YouTube collects data through videos embedded in websites, in order to display targeted advertising to web visitors. |
thetrainline.com, www.thetrainline.com, |
<1 |
|
JSESSIONID |
New Relic provides a platform for monitoring the performance of web and mobile applications. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
prevGaCid |
If you were assigned an analytics ID prior to the new analytics service, this cookie is used to note that. |
thetrainline.com, www.thetrainline.com, |
1 |
|
referralProgramCookieValue |
This cookie is used to attribute referrals from partners. |
thetrainline.com, |
Session |
|
RT |
This cookie is part of new relic services to help us identify faults on our website. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
7 |
|
S |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
thetrainline.com, www.thetrainline.com, |
<1 |
|
s_cc |
Adobe Site Catalyst cookie, determines whether cookies are enabled in the browser. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
s_fid |
This cookie is provided by Adobe's Site Catalyst product suite. It contains a randomly generated id. |
thetrainline.com, www.thetrainline.com, |
1827 |
|
s_lv |
This cookie name is associated with Adobe Analytics. It is used to identify the time between two visits by the same visitor. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
1095 |
|
s_lv_s |
This cookie is adobe analytics. This cookie stores the time of a user’s last visit to a website. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
<1 |
|
s_nr |
Adobe Site Catalyst cookie, stores date of visit and if visitor is new or returning |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
365 |
|
s_vi |
Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp |
thetrainline.com, www.thetrainline.com, |
730 |
|
SSSC |
This cookie is used for A/B testing. We set this cookie so we can analyse Visits, Campaigns, and Variation Group data. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
visid_incap_1719358 |
This cookie is used to store visitor-level custom variable data and generates statistics about website's traffic. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
365 |
|
BEACON - static.trainlinecontent.com |
This is used to attribute downloads via the Google Play store. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
18351 |
|
PIXEL - bat.bing.com |
This is used to attribute visitors from Bing |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
|
|
webToAppCampaign |
This cookie is used to preserve user campaign data |
thetrainline.com, www.thetrainline.com |
365 |
Personalisation Cookies
Now we’re on to the cool stuff. Personalisation cookies save you time by helping us do things.
Even if you choose to turn off these cookies, you’ll still see ads. They’ll just be less relevant.
About these cookies
We also use these cookies to make sure you see ads that are relevant to you. It’s important to note, disabling these cookies won’t stop adverts, it’ll just make them generic.
And, even if you opt-out of Ads Personalisation, you may still see ads based on things like your general location, which we get from your IP address, your browser type, and your search terms.
Advertising
We collect data about your browsing activity on our site and app, and elsewhere on the internet. We do this, so we can –
- Show you relevant content, like special offers and deals, on our site, our app, and in our marketing emails.
- Show you relevant adverts when you browse other sites. For example, when you visit another site, we may show you an advert for a journey you often search for.
We call this type of cookie that we set ‘online behavioural advertising cookies’ – that’s a bit of a mouthful, so we’ll shorten it to ‘Advertising cookies’ in this section.
Our Advertising cookies measure how effective the adverts we show you on our site and app are, so our Marketing teams can learn if they’re talking to you about our services in the right way. They’ll also tell us if you’ve visited our site or app via one of our affiliates – again, that’s to help our Affiliates teams know that everything’s working well there.
Everywhere you go on the internet these days, you’ll see adverts. Our aim by using cookies and similar technologies is to make sure that when you see adverts, they’re relevant to you and can help make your travels easier. For example, if you’ve searched for train journeys between London and Manchester a few times on our site, you may see an advert with offers for that particular journey, to help you get the best deal. To do that, we share some of the data we collect from our Advertising cookies with selected third parties, so we can advertise on their sites and they can advertise on ours. All that means is you may see an advert of ours somewhere else on the web. Or alternatively, you’ll be on our site and see an advert from a third party.
Partners we work with
We also let some trusted third parties set cookies and similar technologies on our site and app, which they use to understand you better, based on your search activity. We’ve outlined who these third parties are below. The cookies they set help them to provide you with relevant adverts and to see how helpful you’ve found those adverts. Let’s say you’ve searched for a trip like London to Manchester, you may see a third-party advert offering you a deal for a hotel in Manchester. We call these cookies ’third-party online behavioural advertising cookies’ (or, 3P Advertising cookies for short). These third parties may share some of the info they collect with us and other third parties too.
The 3P Advertising cookies on our site and app include –
Travel Audience
More info can be found here
Sojern
More info can be found here
Microsoft
When you visit Trainline, Microsoft sets cookies based on the visits and searches you make on Bing in order to show you relevant adverts on Bing and MSN. These cookies are called ‘MUID’ and ‘MR’ and are stored for between six months and two years.
There is lots of very helpful info directly provided by Microsoft about how they use cookies. For more info, please see here.
Facebook uses cookies and receives information when you visit Trainline, including device info and information about your activity. This occurs whether you have a Facebook account or not, and regardless of whether you’re logged in. These are stored under the Facebook domain.
There is lots of very helpful info directly provided by Facebook about how they use cookies, pixels, and similar technologies. For more info, please see here.
When you visit Trainline, Google sets cookies to remember your preferences - that’s things like your language and your latest searches. Google also uses cookies to help customise ads on Google and for advertising served across the web, including on Trainline channels.
Cookies are also set for Google Adwords – that’s the platform that powers the text adverts you see in your Google search results. There is lots of very helpful info directly provided by Google about how they use cookies. For more info, please see here.
For more information about why you are seeing a particular advert, please see here.
Custom and lookalike audiences
We use Custom and Lookalike Audiences at Trainline in order to advertise to existing and potential customers via social media platforms.
A Custom Audience is a type of audience created made up of existing customers. We target ads to the audience we’ve created across common social media channels, outlined below.
We also work with carefully selected partners to create Lookalike Audiences. These are lists of people to target with advertising who are similar to (or 'look like') people currently engaging with us.
For both types of activity (custom audiences and lookalike audiences) we aim to target people based on aggregate customer behaviour. For example, people who have recently taken a journey from Manchester.
The partners we work with include:
Facebook: for more info
Instagram: for more info
Linkedin: for more info
Twitter: for more info
Snapchat: for more info
Pinterest: for more info
Advertising exchanges and partners
We work with the following Ad Exchanges listed below (and Google’s Ad Exchange: AdX) to show you adverts that are relevant to you, across Trainline channels. We work with Ad Exchanges that allow publishers, advertisers, and advertising networks to efficiently market, buy and sell digital and mobile advertising and ad inventory. These Exchanges use data collected through cookies and advertising IDs, such as your IP address and unique device number to deliver targeted advertising. These ads will then be based on things like your location or which station you are travelling to. We also use and share geolocation data for these targeted advertisements, when you’ve allowed us to.
These Ad exchanges all set cookies or use advertising IDs, which may be combined with data collected from other sources to provide publishers, advertisers, and ad networks with information to improve the relevance of the advertising presented to users on Trainline channels and elsewhere on the web.
Ad Exchanges also allow retargeting at a campaign level. Retargeting is the process of serving an ad from a particular advertiser to a user, based on the fact that the user has previously visited a site.
Advertising Partners, we work with
The Ad exchanges we work with and the cookies they set are described below.
|
Name |
Relevant privacy policy | |
|
|
Privacy policy here | |
|
Rubicon |
Privacy policy here | |
|
Open X |
Privacy policy here | |
|
Index Exchange |
Privacy policy here | |
|
Sovrn |
Privacy policy here | |
|
Smaato |
Privacy policy here | |
|
Appnexus |
Privacy policy here | |
|
Crimtan |
Privacy policy here | |
|
DoubleVerify Inc. |
Privacy policy here | |
|
Flashtalking |
Privacy policy here | |
|
Integral Ad Science |
Privacy policy here | |
|
Moat |
Privacy policy here | |
|
Pubmatic |
Privacy policy here | |
|
The trade desk |
Privacy policy here | |
|
Sizmek |
Privacy policy here | |
|
Amazon |
Privacy policy here | |
|
Criteo |
Privacy policy here | |
| Brightcom | http://www.brightcom.com/privacy-policy/ | |
| Audienciad | https://www.audienciad.com/privacy-policy.pdf | |
| Adtech | https://www.verizonmedia.com/policies/us/en/verizonmedia/privacy/index.html | |
| Yahoo | https://www.verizonmedia.com/policies/us/en/verizonmedia/privacy/index.html | |
| Rhythymone | https://www.rhythmone.com/privacy-policy/ | |
| Whildey | https://www.whildey.com/privacy-policy# | |
| Contextweb | https://pulsepoint.com/legal/website-privacy-policy | |
| Lijit | https://www.sovrn.com/legal/privacy-policy/ | |
| Media.net | https://www.media.net/privacy-policy/ | |
| Sonobi | https://sonobi.com/privacy-policy/ | |
| Smartadserver | https://smartadserver.com/end-user-privacy-policy/ | |
| Onomagic | https://www.onomagic.com/ | |
| Nobid.io | https://www.nobid.io/privacy-policy/ | |
| 33across | https://www1.33across.com/privacy-policy/ | |
| Revcontent | https://help.revcontent.com/en/knowledge/revcontent-privacy-policy | |
| Onetag | https://www.onetag.com/privacy/ | |
| Nativo | https://www.nativo.com/privacy-policy | |
| Admanmedia | https://admanmedia.com/politica.html?setLng=es | |
| Duration Media | https://durationmedia.net/services-privacy-policy/ | |
| Adobe Advertising Cloud | https://www.adobe.com/uk/privacy/experience-cloud.html | |
| Automatad | https://automatad.com/privacy-policy.php | |
| GumGum | https://gumgum.com/terms-and-policies/privacy-policy | |
| DistrictM | https://www.sharethrough.com/privacy-center/advertising-platform-privacy-notice | |
| Lemmatechnologies | https://lemmatechnologies.com/privacy-policy/ | |
| Conversant | https://www.conversantmedia.com/optout | |
| Aol | https://privacy.aol.com/legacy/advertising-and-privacy/ | |
| Advangelists | https://advangelists.com/privacy-policy/ | |
| Adyoulike | https://www.adyoulike.com/privacy_policy.php | |
| Spotexchange | https://www.spotx.tv/privacy-policy/ | |
| Freewheel tv | https://www.freewheel.com/privacy-policy | |
| Tremorhub | https://www.tremorvideo.com/privacy-policy/ | |
| Synacor | https://www.synacor.com/privacy-policy/ | |
| Conversantmedia | https://www.conversantmedia.com/legal/privacy#CALIFORNIA_PRIVACY_RIGHTS | |
| Engagebdr.com | https://engagebdr.com/privacy-policy/ | |
| Improvedigital | https://www.improvedigital.com/privacy-policy/ | |
| Themediagrid.com | https://www.themediagrid.com/%20privacy%20policy/ | |
| Ucfunnel.com | https://www.ucfunnel.com/privacy-policy | |
| Xandr.com | https://www.xandr.com/privacy/platform-privacy-policy/ | |
| Triplelift.com | https://triplelift.com/privacy/ | |
| Decenterads.com | https://decenterads.com/privacy-policy/ | |
| Pubwise.io | https://admin.pubwise.io/publisher/privacypolicy#:~:text=PubWise%20takes%20the%20privacy%20and%20protection%20of%20personal%20information%20very%20seriously.&text=We%20collect%20non%2Didentifying%20information,you%20specifically%20provide%20to%20us. | |
| Loopme.com | https://legal.loopme.com/privacy-center#contract-hyartvn1o | |
| Xad.com | https://www.groundtruth.com/privacy-policy/ | |
| Pubnative.net | https://pubnative.net/privacy-policy/ | |
| Axonix.com | https://www.emodoinc.com/privacy-policy/ | |
| Connatix.com | https://connatix.com/privacy-policy#:~:text=If%20you%20provided%20your%20consent,relevant%20supervisory%20data%20protection%20authority. | |
| Inmobi.com | https://www.inmobi.com/privacy-policy | |
| Lkqd.net | https://www.nexstar.tv/privacy-policy/ | |
| RTBHOUSE.COM | https://www.rtbhouse.com/privacy-center/website-privacy-policy/ | |
| Risecodes.com | https://risecodes.com/privacy | |
| Emodo | https://www.emodoinc.com/privacy-policy/ | |
| Emerse | https://www.emerse.com/privacy-policy/ | |
| Acxiom | https://www.acxiom.com/about-us/privacy/ | |
| Ad Alliance GmbH | https://www.ad-alliance.de/datenschutz/ | |
| https://www.bauhof.ee/kliendiandmete-kasutam | |
| https://www.d3sv.net/privacy/ | |
| https://bidmatic.io/privacy-policy/ | |
| https://www.bidstack.com/privacy-policy/ | |
| https://www.blisspointmedia.com/privacy | |
| https://blockchain4media.com/files/b4m-privacy-policy.docx.pdf | |
| https://blockthrough.com/privacy-policy/ | |
| https://www.booking.com/content/privacy.en-gb. | |
| Branch | https://branch.io/policies/ | |
| Browsi | https://browsi.com/privacy-policy-2/ | |
| https://www.bsmartdata.com/en/privacy/ | |
| https://www.cedato.com/privacy-policy/ | |
| Comcast International France SAS | https://www.freewheel.com/privacy-policy | |
| Comscore B.V. | https://www.scorecardresearch.com/privacy.aspx | |
| https://www.confiant.com/privacy | |
| https://connectadrealtime.com/privacy/ | |
| Content Ignite | https://www.contentignite.com/privacy-policy/ | |
| DENTSU | http://www.dentsu.co.jp/terms/data_policy.html | |
| https://www.dentsu.com/dk/dk/privatlivspolitik | |
| https://www.dentsu.com/it/it/policies/info-cookie | |
| https://privacy.metadsp.co.uk/privacy-policy.html | |
| https://www.deutschepost.de/de/c/consentric/datenschutz.html | |
| https://districtm.net/en/page/platforms-data-and-privacy-policy/ | |
| eBay Inc | https://www.ebayinc.com/company/privacy-center/gdpr/ | |
| Eskimi | https://www.eskimi.com/privacy-policy | |
| Expedia, Inc. | https://www.expedia.co.uk/p/support/privacy | |
| https://www.experian.co.uk/privacy/consumer-information-portal/ | |
| https://www.eyeota.com/privacy-center | |
| https://www.facebook.com/about/privacy/update | ||
| FLYWHEEL | https://www.flywheel.jp/privacy-policy/ | |
| GeoEdge | https://www.geoedge.com/privacy-policy/ | |
| https://geolad.com/privacy/ | |
| https://global.com/legal/privacy-policy/ | |
| Google Advertising Products | https://business.safety.google/privacy/ | |
| GroupM UK Limited | https://www.groupm.com/privacy-notice | |
| Havas Media (Artemis Alliance S.L.U.) | https://havasmedianetwork.com/cookie-policy/ | |
| https://www.havasgroup.com/data-protection-policy/ | |
| IAB Tech Lab | https://www.iab.com/topics/public-policy/ | |
| https://id5.io/privacy | |
| https://www.infolinks.com/privacy-policy | |
| iProspect GmbH | https://inetpro.io/privacy-policyeng.do | |
| ironSource Mobile | https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy | |
| Italiaonline S.p.A. | https://www.italiaonline.it/corporate/informativa-privacy/ | |
| Jampp LTD | https://jampp.com/privacy.html | |
| https://www.jellyfish.com/fr-fr/privacy-policy | |
| https://gumgum.com/terms-and-policies/justpremium-privacy-policy | |
| Kargo Global Inc. | https://kargo.com/privacy | |
| Ligatus | https://www.ligatus.com/en/privacy-policy | |
| LiquidM Technology GmbH | https://liquidm.com/privacy-policy/ | |
| LiveIntent Inc. | https://liveintent.com/services-privacy-policy/ | |
| LiveRamp | https://liveramp.uk/privacy/service-privacy-policy/ | |
| M.D. Primis Technologies Ltd. | https://www.primis.tech/privacy-policy/ | |
| Madison Logic, Inc. | https://www.madisonlogic.com/privacy/ | |
| Magnite CTV, Inc. | https://www.magnite.com/legal/advertising-technology-privacy-policy/ | |
| https://www.magnite.com/legal/advertising-technology-privacy-policy/ | |
| https://www.magnite.com/legal/advertising-technology-privacy-policy/ | |
| https://www.mediasquare.fr/e-privacy/ | |
| Media.net Advertising FZ-LLC | https://www.media.net/privacy-policy/ | |
| Medialabs | https://medialabs.es/privacy-policy | |
| https://www.mediamath.com/privacy-policy/ | |
| https://www.meetrics.com/en/data-privacy/ | |
| MetaAds | https://metaads.io/user-privacy-policy/ | |
| Microsoft Advertising | https://privacy.microsoft.com/privacystatement | |
| MIQ DIGITAL LIMITED | https://airgid.io/privacy-policy | |
| MoPub (a division of Twitter, Inc.) | https://www.mopub.com/en/gdpr | |
| Nano Interactive Group Ltd. | https://www.nanointeractive.com/privacy-statement/ | |
| NativeAds.com | https://nativeads.com/privacy-policy.php | |
| Nativo, Inc. | https://www.nativo.com/interest-based-ads | |
| NoBid, Inc. | https://www.nobid.io/privacy-policy/ | |
| Ogury Ltd | https://ogury.com/privacy-policy/ | |
| Online Advertising Network Sp. z o.o. | https://www.oan.pl/internet-advertising-privacy-policy.html | |
| Online Media Solutions LTD (BDA: Brightcom) | https://www.brightcom.com/privacy-policy/ | |
| Oracle Advertising | https://www.oracle.com/legal/privacy/advertising-privacy-policy.html | |
| https://www.oracle.com/legal/privacy/services-pri | |
| https://www.outbrain.com/privacy | |
| https://docs.prebid.org/privacy.html | |
| Programatica de publicidad S.L. | https://datmean.com/politica-privacidad/ | |
| Publicis Media GmbH | https://www.publicismedia.de/datenschutz/ | |
| Rakuten Marketing LLC | https://rakutenadvertising.com/legal-notices/services-privacy-policy/ | |
| Relevant Digital Oy | https://www.relevant-digital.com/privacy-policy | |
| retailAds GmbH & Co. KG | https://www.retailads.net/de-de/ueberuns/datens | |
| Samsung Ads | https://policy.samsungrs.com/consent/eu/privac | |
| Smart Adserver | https://smartadserver.com/end-user-privacy-policy/ | |
| SmartyAds Inc. | https://smartyads.com/privacy-policy | |
| Sonobi, Inc | https://sonobi.com/privacy-policy/ | |
| StackAdapt Inc. | https://www.stackadapt.com/privacy-policy | |
| Tapad, Inc. | https://www.tapad.com/eu-privacy-policy | |
| The MediaGrid Inc. | https://www.iponweb.com/policies-legal/themediagrid-privacy-policy/ | |
| The Ozone Project Limited | https://www.ozoneproject.com/website-privacy-cookie | |
| TripAdvisor | https://tripadvisor.mediaroom.com/us-privacy-po | |
| Triple13 Ltd | https://freestar.com/privacy-policy/ | |
| Vodafone GmbH | https://www.vodafone.de/unternehmen/datenschutz- | |
| Xandr, Inc. | https://www.xandr.com/privacy/platform-privacy-policy/ | |
| Yieldlove GmbH | https://www.yieldlove.com/de-de/datenschutz/ | |
| Yieldmo, Inc. | https://www.yieldmo.com/privacy/ | |
| YouGov | https://account.yougov.com/gb-en/account/privacy-policy | |
| zeotap GmbH | https://zeotap.com/product-privacy-policy/ | |
| Ziff Davis LLC | vvhttps://www.ziffdavis.com/privacy-policy | |
| A Million Ads | https://www.amillionads.com/privacy-policy | |
| TemuDSP | https://www.temu.com/privacy-and-cookie-policy.html |
Third party services you may find through us
Some pages on our site, for example, ones offering hotels, theatre, car hire, insurance, and some international rail, are brought to you by third parties. We show you this sort of thing to help you plan your trip.
If you use these pages, the relevant third party may use cookies to collect data. They’ll use your data in line with their own privacy policy and cookies policy, which differs from ours, so make sure you give it a read.
If you sign in to your Trainline account using Facebook or Google+ sign in, the privacy and cookie policies of Facebook and Google respectively will apply to you.
List of personalisation cookies
|
Name |
Description |
Domains |
Lifespan (Days) |
|
***Unnamed*** |
This helps us target our Facebook advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
__gads |
This cookie is unique ID so we know what ads to serve you. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
Session |
|
_fbp |
Used by Facebook to serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
_gat_ |
Google Analytics Cookies |
thetrainline.com, www.thetrainline.com/train-times, |
Session |
|
_gat_*** |
Google Analytics Cookies |
www.thetrainline.com, |
Session |
|
_gcl |
Google conversion tracking cookie. |
thetrainline.com, |
Session |
|
_gclxxxx |
Google conversion tracking cookie |
www.thetrainline.com, |
Session |
|
_kuid_ |
This allows us to serve targeted, personalised advertising. |
thetrainline.com, www.thetrainline.com, |
Session |
|
_pk_uid |
This cookie captures interests and any adverts you may have seen previously. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
_taggstar_exp |
Stores data to help us with our social media messaging/advertising. |
thetrainline.com, www.thetrainline.com, |
Session |
|
_taggstar_ses |
Stores data to help us with our social media messaging/advertising. |
thetrainline.com, www.thetrainline.com, |
Session |
|
_tracker |
This cookie allows us to serve personalised ads for travelaudience. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
_tt_travelaudience |
This cookie allows us to serve personalised ads for travelaudience. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
AA003 |
This cookie allows us to serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
ab._gdnnnnnnnnnnnnn |
This cookie allows our CRM to store your some of your activity. |
thetrainline.com, www.thetrainline.com, |
Session |
|
ab.storage.deviceId.ed*** |
This helps us recognise anonymous users to serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/train-times, |
Session |
|
AMCV_*** |
Allow Adobe to track users across their products. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
apnid |
This cookie is used to improve advertising for website visitors so it can serve more relevant advertisements. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
ATN |
Used to serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
bcookie |
This is used to gather information for your LinkedIn account. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
bkng |
This cookie allows to retarget advertising with booking.com |
thetrainline.com, |
Session |
|
bscookie |
This is used to gather information for your LinkedIn account. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
cid |
This cookie is used to improve advertising for website visitors. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
demdex |
This cookie helps Adobe Audience Manger. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
dpm |
This cookie helps us serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
e_LO29XwxP^Event|visit^Action|*** |
This cookie helps us serve personalised advertising. |
thetrainline.com, www.thetrainline.com, |
Session |
|
E3SessionID |
Oracle ad services cookie. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, |
Session |
|
everest_g_v2 |
This cookie helps us serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
everest_session_v2 |
This cookie helps us serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
fr |
Contains browser and user unique ID combination, used for targeted advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
GoogleAdServingTest |
This cookie is used to determine what ads have been shown to the website visitor. |
thetrainline.com, |
Session |
|
IDE |
This cookie helps us serve personalised adverts in real time. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
lang |
This cookie is used for tracking and targeting. |
thetrainline.com, www.thetrainline.com, |
Session |
|
lidc |
This cookie is used to populate information in your LinkedIn profile. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
lissc |
This cookie is used to populate information in your LinkedIn profile. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
MUID |
This cookie helps us optimise our Bing advertising. |
www.thetrainline.com/train-times, |
Session |
|
MUIDB |
This cookie helps us optimise our Bing advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
NID |
A google ID cookie used for advertising. |
thetrainline.com, www.thetrainline.com, |
Session |
|
personalization_id |
This cookie helps us with our twitter marketing. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
s_ecid |
This cookie is used for consistent identifications of users. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
SSID |
This cookie captures advertising you may have seen previously. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
TDCPM |
This cookie helps our personalised advertising function. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
TDID |
This cookie helps our personalised advertising function. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
test_cookie |
This cookie allows our personalised advertising to function. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
thx_guid |
Allows unique identification of a devices. |
thetrainline.com, www.thetrainline.com, |
Session |
|
ticketalert-crumb |
TicketAlert allows us to message you when your selected ticket is available cheaply, in advance. |
thetrainline.com, www.thetrainline.com, |
Session |
|
ttdid |
This cookie is used to serve personalised advertising. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
UserMatchHistory |
This cookie is used to populate information in your LinkedIn profile. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
uuid2 |
This cookie allows our personalised advertising to function. |
thetrainline.com, www.thetrainline.com, www.thetrainline.com/en/help/, www.thetrainline.com/train-times, |
Session |
|
VISITOR_INFO1_LIVE |
This cookie is used as a unique identifier to track viewing of videos. |
thetrainline.com, www.thetrainline.com, |
Session |
|
YSC |
This allows personalised advertising for YouTube. |
thetrainline.com, www.thetrainline.com, |
Session |
|
PIXEL -graph.facebook.com |
This is used to let Facebook know you have visited a page on our website. |
thetrainline.com, www.thetrainline.com, |
Persistent |
|
__adal_ca |
Store which advertising campaign drove a user to visit |
thetrainline.com |
Persistent |
|
__adal_cw |
Tie back conversion events to earlier visits |
thetrainline.com |
Persistent |
|
__adal_id | Uniquely identify a device |
thetrainline.com |
Persistent |
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